Troubleshooting CygNet Mobile

The following tips might be helpful in solving issues that may arise using or installing CygNet Mobile.

Installation Errors

If you install the CygNet Mobile Notification Plugin but it fails validation, you might first verify that you have met all system requirements and have installed the required versions of the Microsoft Visual C++ Redistributable Packages and all other components and updates required for your CygNet software version.

See thepdf iconCygNet v9.8 System Requirements for more information.

Check with your server administrator or refer to Microsoft online documentation for information beyond the scope of this document.